Frequently asked questions

You can arrive from 5 pm on Thursday. Thursday night camping must be booked in advance. See ticket information for prices.

Please don’t arrive or queue before 5 pm on Thursday. The forest school is still in use and parents will be collecting children. Early arrivals will be turned away.

You can arrive from 10 am.

Yes. Please leave the site by 10 am the following morning.

Yes. You can pre-book a bunk in one of our on-site dormitories for the weekend, with women-only, men-only and mixed options. Bring your own bedding. See on-site accommodation for prices, photos and booking details. If you would prefer a hotel or somewhere to stay off site, visit our local accommodation page.

Most vendors will only take cash, so please bear that in mind when attending the festival. 

Dogs are welcome on site and in the main marquee. They cannot enter the venue buildings, where some workshops and open mic sessions take place. Keep your dog on a lead at all times. If your dog barks repeatedly during a concert, you may be asked to take it outside the marquee.

Please clean up after your dog.

No. Artists and performances may change, but your ticket is for the whole festival. We cannot offer refunds or exchanges if the line-up changes.

Unfortunately, we can’t offer refunds if you’re unable to attend. However, you’re welcome to sell your ticket to a friend. Just let us know in advance so we can change the name on the booking for their wristband.

Yes, all are included in the ticket price. Optional Thursday night camping is booked separately.

You can mark out a space if they have already bought a ticket online. Please set aside only the space they need.

Yes.

The site is compact. Most places are within a five-minute walk.

Day parking is on site, about a two-minute walk from the main marquee.

The site is compact and easy to walk around. Bring a torch at night, as the site has decorative lighting only.

There is a designated quiet area. The site is small, so you may still hear late-night acoustic music. Bring earplugs if you’re a light sleeper.

There are no electrical hook-ups on site.

Yes. All water on site is drinking water, and there are several designated water points.

Yes. There are fixed toilets on site, including an accessible toilet (please bring your own RADAR key).

Yes. Use the Elsan point for chemical toilet waste. Please do not empty it into the toilets. They drain to a cesspit.

Yes. Showers are in the toilet block; please bring a towel.

We regret that there are no accessible showers on site.

There are no washing-up facilities. Bring a washing-up bowl, kettle and camping stove.

There is no valuables storage. Avoid leaving valuables unattended and lock them in your car where possible.

Accessible camping is available near the marquee entrance, next to an accessible toilet. Please bring your own RADAR key. Email info@crossoverfest.com to book a space. We regret that there are no accessible showers on site.

There is a communal fire pit. Fires elsewhere on site are prohibited. Barbecues are allowed if they are kept off the grass.

Smoking is prohibited in buildings and other enclosed spaces.

Only alcohol bought from the festival bar may be taken into the marquee. Anyone who is drunk and causing a nuisance may be asked to leave or escorted off site.

Our skip company sorts recycling after the event. Please use the bins provided and take bulky items such as broken furniture and camping equipment home.

Acoustic music may continue late into the night. Please keep noise to a minimum on the campsites so people can sleep. Amplified music is prohibited on site.